Contact
One person reads this inbox, which means you get a real answer rather than a ticket number.
The same address covers support, privacy and data requests, bug reports, and anything about the terms. Expect a reply within a couple of working days.
Before you write
Something generated badly? Send the project name and roughly what you expected instead. The transcript itself is useful but only if you’re comfortable sharing it — don’t send anything confidential to get support.
Want your data? You don’t need to ask. Download everything from your account page, which also has the delete button.
Locked out? Reset your password — it’s faster than waiting on a reply.
What this isn't
Reqorra is an early-access product run by one developer. There is no support desk, no phone line, and no on-call rota. If you need contractual support guarantees, this isn’t that yet — and it’s better to know now.